Terms and Conditions

Serendipity will never pass on your personal or credit or debit card details to any third party. We also do not store any credit or debit card details.
All items on this website have been described as accurately as possible.
We reserve the right to not accept your order at our discretion.
We can't dispatch any order without having the card billing address.
No item will be sent abroad to any address which is not the card billing address
Returns will be accepted if sent back within 14 days and they arrive in the same condition in which they were sent. Refunds will be given the same way you pay, ie paypal, credit card etc.

 Return postage to be paid by the customer.
Please make sure you choose the correct postage for your country of residence.

Any orders to be paid by phone. We will wait a few days for your call but if we don't hear from you within a reasonable time your order will be cancelled.

Please note we don't use cookies for any other reason than the sales process.

We aim to dispatch all orders within 48 hours, please allow a reasonable amount of time for the post to deliver.
We will always give a refund on postage if more than one item is purchased and if the postage therefore works out at less than the individual items.
Any questions please contact us, we don't bite
Our registered address is
1 The Old Bank, 2 Silver Street, Halifax HX1 1HS

To help save the environment, and to help keep costs down, we often recycle our packaging.

This means you may receive your goods in boxes that have been used before.

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